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Welcome!

We’re excited you’ve joined us. Here’s what you need to know to get the most out of the course …

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Plan Your Time

You will receive a new module each week. The estimated duration of each module varies, but you can expect to spend approximately 2 hours on course content per week.

If you miss a week, don’t worry. You have lifetime access, so please work through the course at your own pace. You won’t be able to jump ahead and skip material. However, you can go back and review lessons you’ve already completed in any order.

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Private Facebook Group

To pose questions about the lessons and have discussions with your peers, join the private Facebook Group. The team will respond to your request to join within 24 hours from Monday to Friday.

Note: Please don’t post questions about technical issues or your account in the Facebook Group. If you need assistance, please contact support at courses@praxiscet.com.

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Confidentiality Agreement

As part of this course, you will see unscripted conversations intended for educational purposes, between the trainers and volunteers.

If you recognize anyone, you are kindly asked to keep all information discussed confidential. By taking part in this course, you agree to our confidentiality agreement, which can be found here.

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Library

Click on the Library tab at any time to download PDFs. New items will be added to the library as each module is released.

The videos are not available for download, but since you have lifetime access to the course, you can rewatch them as often as you like inside your course portal.

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Customer Support

If you have any account-related queries or technical difficulties, please contact our support team at courses@praxiscet.com.

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CE

At the end of each module, you’ll be asked to complete a quiz before moving on to the next module; these will cumulatively serve as the CE-required post-test. The course evaluation and steps to getting your certificate will be released once you’ve completed the entire course. You can find more CE details here.

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Video Controls

The controls are at the bottom right corner of the video player.

Volume: Click on the bars to increase or decrease the volume.
English/Spanish subtitles: Click the CC button.
Video speed: Click the cog icon.
Full screen: Click the icon with 4 arrows for full screen. Click “Esc” on your keyboard to minimize.