Frequently Asked Questions

How do I log into my account to manage my registration for upcoming online courses?

Login Here if your online course (live or on-demand) takes place in the future.

Receipts: Go to the Order History tab and select View Full Invoice link.

Feedback survey and certificates: After you complete a course, go to Files and Training and then select the course to access the required feedback survey. Once completed, your certificate will be available to download your certificate in the same location.

Edit user information: To edit your contact or license information, go to Edit Your Account.

Invite others to join you: Email a registration code to a friend by way of the Registration Codes tab.

How do I log into my account to manage my registration for upcoming live events?

Find your event, go to the event page, and choose “Already Registered” from the top right corner. Login with your email address and the confirmation number you received when you registered. To have your number emailed to you, click on the “Confirmation number” link. You will be able to view event information here like the event agenda, location, your payment information and registration type. You may also cancel or transfer your registration within the time frame allowed by the cancelation policy.

How do I access my feedback surveys and certificates for online courses?

For online events that take place after June 1, 2017, Login Here. Go to Files and Training, select the course and you will see a link to the feedback survey next to the course name. After completing the survey, your certificate will be available to download in the same location.

How do I access my feedback surveys and certificates for past online courses and live events?

For live and online events between January 1, 2016 and June 1, 2017, you will have received a post-course email with a link to a feedback survey. After submitting the survey, you will receive another email with a link to your certificate. If you cannot locate the feedback survey email or if there is a problem with the link to your certificate, please Contact Us.

For all live and online courses before January 1, 2016, Login Here, and select the orange Event Attendance button. There you may select the event you attended and complete the survey, after which you will then be able to download a copy of your certificate in the same location.

How do I access an on-demand course that I've registered for?

Login Here to your account. Go to the Files and Training page and select the course you wish to begin or continue.

How do I login to access the live online course classroom?

The classroom for live online courses is not accessible through your user account. Soon after registration, you will receive an email with instructions for how to join the classroom through Adobe Connect. Please note that you will set your own password and Praxis will not have access to it. If you misplace your password, you can always reset it on the login screen. The online classroom will open no sooner than 15 minutes before the course is scheduled to begin.

*Before registering for a live online course, please see the Online Systems Requirements on the Policies Page.

Is continuing education (CE) credit included in the registration fee?

Generally, CE certification is not included in the fees for live events. If you require CE certification for a live training workshop, there will be an additional $40 CE certification fee.

CE certification is generally included in the fees for online courses, both live and on-demand.

While we endeavor to make this clear in our event descriptions, please feel free to contact us with any questions at   

Is Praxis an authorized CE provider for my license type in my state?

Continuing education requirements for US behavioral-health professionals vary with license type and jurisdiction. Below you’ll find a current list of the organizations that have approved PraxisCET as a provider of continuing education. Your particular CE requirements are determined by the board that regulates your license. If you have particular questions about your situation, we encourage you to email us at We have compiled a database of state-by-state and profession-by-profession, and we’ll do our best to point you to your board’s particular set of rules and policies. However, you are ultimately responsible for ensuring that your continuing education requirements for renewal are met.   

  • Psychologists:  PraxisCET is approved by the American Psychological Association to sponsor continuing education for psychologists. Praxis CET maintains responsibility for this program and its content.
  • Professional Counselors: PraxisCET has been approved by NBCC as an Approved Continuing Education Provider ACEP No. 6759. Praxis CET is solely responsible for all aspects of the programs.
  • Behavior Analysts: BACB ACE Provider # OP-17-2718
  • California Board of Behavioral Sciences: Under California State rules, PraxisCET is an approved provider of continuing education for all licensees governed by the CA BBS.
  • Texas State Boards of Examiners of  Social Workers, Professional Counselors, and Marriage and Family Therapists: PraxisCET is approved as a continuing education provider by each of these three boards.
  • Board of Social Workers - State of Nevada: Some PraxisCET programs are approved for continuing education by this board.     
  • Drug and Alcohol Counselors: Praxis Continuing Education and Training is a NAADAC Approved Education Provider. NAADAC Provider # 165310. Praxis Continuing Education and Training is responsible for all aspects of their programming.

The following applications for CE-provider status are currently under review. Please email to check on their status. Pending final approval, PraxisCET IS NOT authorized by these bodies to provide continuing education credits.

  • New York State Department of Education: PraxisCET’s application for approval as a provider of continuing education for NY-licensed social workers is pending review.
  • Association of Social Work Boards: PraxisCET’s application for approval as a provider of education is pending review.

A word about MCEs: PraxisCET is not an approved provider of MCEs, and given the number of physicians and nurses who participate in our trainings and the cost of MCE approval, this is not likely to change in the near future. However, we have frequently assisted training participants with connections to hospitals and medical schools that are approved MCE providers by providing course documentation needed to issue credit to physicians and nurses. If you need MCEs and have a connection to an approved provider that is willing to approve your credit, please feel free to email for assistance.

Do I have to fill out the feedback survey?

Aside from being a great tool to help us improve our programming for you, the post-course feedback survey is required by all certification boards for which Praxis is an authorized provider of continuing education credit. Yes, please complete the feedback survey if you wish to receive a CE certificate.

Will I be able to view a recording of a live online course if I miss it or review it once it’s completed?

Yes! You will have access for six months to recordings of all live online courses that you have registered for, whether you attended or not. For all online courses before June 1, 2017, you can find the post-view link in the feedback survey email that was sent to you soon after its completion. If you cannot locate this email, please contact us.

Do you have transcripts available for the live online courses?

Yes! Transcripts are available for many live online courses to registrants upon request. Please Contact Us for a transcript.

Do you have closed captioning available?

Close captioning is available for all live online training at request. If you have special needs, please contact us at, and we can accommodate you.

Do you have a formal procedure for handling grievances?

We do. Please visit our grievance policy page.

For all other questions, please contact us at

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